• A hydrobath fee of $20.50 will be charged if your dog is not clean or has fleas on arrival.
• A complimentary hydrobath is given upon departure.
• All dogs must be desexed & vaccinated against Distemper, Hepatitis, Parvovirus, Parainfluenza and Bordetella (C5 or 5-in-1). You must show a copy of the vaccination certificate on entry.
• All cats must be desexed and vaccinated against Feline Enteritis and Cat Flu (F3 or F4). You must show a copy of the vaccination certificate on entry.
• Tick prevention is recommended for all pets.
• Boarding fees are calculated on a "calendar day" basis, irrespective of the time of arrival or departure, and do not include optional extras.
• Discounts for long stays may apply.
• Pets booked into the Luxury Suites must meet the Luxury Suites boarding conditions.
• A minimum ten-day charge applies to all bookings which include Christmas Day, Boxing Day or New Years Day.
• A minimum six-day charge applies for the Easter Period.
• All out-of-hours services attract a surcharge.
• All rates for standard dog kennels are based on shared accommodation.
• A booking fee is required for each pet booked. This is not refundable on cancellation or transferable but is deducted at the time of account settlement.
• Cancellation Policy - Click here.
• Please Note: There are NO REFUNDS OR CREDITS for early holiday returns.
• We reserve the right to refuse entry to undesexed pets. For more information please call the office.

Home pickups are available upon request. Price on request. T’s & C’s apply.

Should your pet need Vet treatment while staying at SPR

Should your pet need vet treatment during your pets stay at our resort we will.

• Try to contact you on the contact numbers that you have left( it is your responsibility to leave us contacts numbers)
• Should we be unable to contact you we will make the decision in the best interest for the pet acting with in the terms of the boarding contract.
• The pet will be taken to the vet of SPR choice unless told and noted by the client on the bottom of the boarding contract to take to a specific vet.
• All vets bills will be required to be paid by the pet’s owner as per the contract of boarding.
• Should your pet be taken to SPR’s choice of vet a fee will be charged for transport and time spent at vet. (Est. from - $40.00 transport, $25.00 labour, $15.00 van sterilisation. After hr or public holidays will incur a sure charge)
• Should you request to have your pet taken to a vet of your choice for treatment Samford Pet resort will charge a cost for transport starting at (cost depends on vet location and time spent at vet) (Est. from - $40.00 transport, $25.00 labour, $15.00 van sterilisation. After hr or public holidays will incur a surcharge)
• It is at the discretion for SPR to have the vet come to the resort to treat the pet and vet travel is to be paid by Their owner as per boarding contract.